Course details
The course focuses on persuasive communication, handling objections, understanding customer needs and building trusting relationships. Through hands-on learning, the goal is to improve sales skills, increase the ability to close deals and build customer loyalty. Students learn to overcome common sales challenges and achieve success through clear,
results-oriented, customer-centered communication.
The course program is divided into 2 modules:
Module I: Sales techniques
Module II: Effective communication for sales
Who addresses
This course is designed for those who want to perfect communication, negotiation and persuasion skills to achieve superior sales results. Regardless of experience level, participants will gain practical tools to address common sales challenges, improving customer relationships, increasing sales closes, and achieving sales success.
Sellers
Commercial agents
Sales managers
Commercial professionals